Frequently Asked Questions About BizPayCentral.com
Posted: November 30, 2001
Select a question from the list to show the answer.
Q.
What is BizPayCentral ?
A.
BizPayCentral.com is a secure Internet based payroll processing service.
The service allows you to enter all relevant data for your employees, process
your periodic payrolls and also to view and print your pay-slips and reports all
via your Internet web browser.
Q.
Who operates BizPayCentral.com?
A.
BizPayCentral.com is an innovation of MC Systems Ltd., a wholly owned subsidiary of
the Jamaica National Building Society. MC Systems has been present in the Jamaican
Information Technology arena for 35 years and has a long celebrated
history in providing automated Payroll processing solutions for use on many hardware
and operating system platforms, from main frames to PCs. Our PC version of the
Payroll is by far the most widely used locally developed Payroll processing
application in use in Jamaica currently. BizPayCentral.com represents the
culmination of decades of experience channeled into a comprehensive, cutting edge
product and presented to our customers via the Internet.
Q.
What kind of companies does BizPayCentral.com provide services for?
A.
The current product offering is ideally suited for small to medium-sized Jamaican
companies (1 to X employees) in various business sectors. Bookkeepers and Accounting
Service bureaus can also benefit from using our services.
Q.
My company is small and I do my payroll manually. Why would I want to use BizPayCentral.com?
A.
Firstly, because we are sure that you would rather spend your valuable time attending to
other areas of your business than worrying about the correct calculations for government
taxes, yearly changes in the tax laws, filling out government annual tax returns cards, etc.
Just leave the hassle to us. Secondly, to be able to present your employees with
pay-slips for their personal records and use (proof of employment, loan and
hire-purchase applications, etc). And lastly, if you take a look at our
pricing, we are sure that you will be pleasantly surprised by how inexpensive
it is for a small company to use BizPayCentral.com. We are positive that you'll agree
that for the value delivered, it will be money well spent.
Q.
I hire an accounting bureau service to do my payroll. Why should I switch to BizPayCentral.com?
A.
Because we just might be able to save you some of your hard earned money.
Compare our prices to what you are currently paying to outsource your payroll
and year-end processing and you may find that it is actually less expensive to use
BizPayCentral.com.
Q.
Why would I choose an Internet service like BizPayCentral.com over software that I can buy and install on my PC?
A.
There are several clear advantages that BizPayCentral.com Internet based payroll
processing services will have over a traditional software application that you can
buy and install on your PC:
You no longer have the hassle of installing new software or upgrading existing
software on your PC. Everything that is required to use BizPayCentral.com is
already available on the vast majority of PCs that run any current version of
Microsoft Windows.
With traditional software, you need to ensure that you have installed the latest
version and you are also often left with the responsibility of administering
your data (for example, backups) or hiring a technically competent person to do so.
These are non-issues for BizPayCentral.com as all this is taken care of as part
of our service to you.
Another advantage is the convenience of being able to enter your data,
run your payroll and view your reports from any PC connected to the Internet.
No need for you to be restricted to only those PCs on which you have installed
your traditional Payroll software application. No need for you to transfer
your payroll data files between different PCs.
BizPayCentral.com will allow you to run your payroll in a secure environment
from just about anywhere in the world!
If you compare the cost of purchasing a traditional payroll software
application and paying the annual maintenance fees, we are sure that you will
find that BizPayCentral.com is a less expensive option.
Q.
How secure is it to use an Internet service like BizPayCentral.com?
A.
At BizPayCentral.com we do realize the sensitive nature of our customers' data.
We have made every effort to provide an extremely secure environment in order to
ensure that data remains private and readily available for use only by the
intended customer. Some of the security measures we have implemented include:
Password protecting access to the BizPayCentral.com site
Encrypting sensitive data submitted over the Internet using the industry
standard Secure Socket Layering (SSL) technology
Protecting our application servers by using state-of-the-art firewall software
Encrypting sensitive data before storing it to our database
In addition, your data is safely housed in a physically secured facility on
computer servers with highly sophisticated storage facilities that guard against
inadvertent data loss. Data is backed-up on a daily basis so that in the unlikely
event of a catastrophic failure in our hardware systems, we will be able to resume
our service to you in the shortest possible time.
Q.
What kind of hardware/software do I need to use BizPayCentral.com?
A.
All that you need to utilize the services of BizPayCentral.com is a standard PC running
any current version of Microsoft Windows (9x/ME/NT/2000/XP) with Microsoft Internet
Explorer 5.0 (or above) as your web browser. You will also need an inkjet or laser
printer to print your reports.
Q.
How fast does my Internet connection speed need to be to use BizPayCentral.com?
A.
You can connect to BizPayCentral.com on the Internet with a dial-up connection,
cable modem, ISDN or ADSL. The minimum requirement is a 28.8K connection (which is
readily available from any reputable Internet service provider) but faster is always
better.
Q.
How much does it cost to use BizPayCentral.com?
A.
The cost for using BizPayCentral.com depends on the number of employees in your
company. Also, you receive discounted pricing depending on how many months of
service you pay for with a single payment. See exactly how much it will cost you
by answering the question below:
How many employees do you have?
The service will cost you:
$0.00
- if you make a payment per month.
$0.00
- if you make a payment per Quarter.
$0.00
- if you make a payment semi-annually.
$0.00
- if you make a payment annually.
Q.
How do I pay for the service?
A.
You can submit your payments online using a credit card or you can make payments
by cash, cheque, credit card or debit card at any one of our approved payment outlets.
Approved payment outlets are located at:
MC Systems Ltd – 10-12 Grenada Crescent, Kingston 5
Jamaica National Building Society – All branches island-wide (coming soon)
Before making a payment at any of our payment outlets, we strongly recommend
that you register your payment online at BizPayCentral.com and present a copy of
your payment registration along with any funds tendered.
Q.
What kind of reports does BizPayCentral.com provide?
A.
For each payroll period processed, BizPayCentral.com provides you with the
following reports:
Control Totals Report
Payroll Register
Payroll Register Summary
Pay Advice (Pay-slips)
Deduction Listing
Net-Pay Listing
Coinage Report
In addition to the periodic reports listed above, BizPayCentral.com also provides
the following year-end reports, each approved by the relevant Jamaica government
institution:
Year End Control Summary
National Insurance Deduction Card (C2)
N.I.S. Annual Return (C4)
Education Tax Deduction Card (ET3)
Employer’s Annual Education Tax Returns
Annual Return Of Superannuation Deduction
Social Security Certificate Of Pay And Contributions Deducted (C7)
Certificate Of Pay And Tax Deducted (P24)
Employer’s Annual Return On P.A.Y.E. Tax Deduction (P35)
All reports are first displayed on screen in your web browser and you are given
the option to print on your local printer if desired.
Q.
What do I do if I have a problem while using BizPayCentral.com?
A.
BizPayCentral.com was designed with our customers ease-of-use in mind but if in the
unlikely event that you are unclear about something, please call our Customer
Support Hotline at (876) 968-2893 to speak to a Customer Care
representative. Customer Care representatives are available from 08.30 am to 10.00 pm,
Monday to Friday and 09.00am to 03.00 pm on Saturday.
You can also email us at support@BizPayCentral.com and we promise to get back to you
as soon as we possibly can.
Need more information?
Call our Customer Support Hotline at (876) 968-2893.
If you have any questions regarding our service offerings and pricing, you can also email
us at sales@BizPayCentral.com
For customer support issues please send your queries to support@BizPayCentral.com
Or send us snail-mail at our Corporate Mailing Address below:
BizPayCentral.com
c/o MC Systems Ltd.
10 - 12 Grenada Crescent
Kingston 5
Jamaica, W.I.
